Update - We're continuing to investigate the Heroku outage and are looking for a solution. Our web app continues to be unreachable.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Jun 10, 2025 - 10:13 EDT
Update - We’ve confirmed that the outage is linked to a broader Salesforce incident that began at approximately 06:17 UTC and is impacting multiple services, including Heroku—our infrastructure provider.
Salesforce has identified ongoing issues with multi-factor authentication (MFA) across several of their clouds. While Heroku is affected, the root cause remains under investigation. They are coordinating with a third-party cloud provider and reviewing recent changes to the Heroku environment.
As a result, customers will continue to be unable to access app.tettra.co until Salesforce resolves these issues. We are actively monitoring the situation and will update customers as soon as we have more information.
Jun 10, 2025 - 07:22 EDT
Identified - We are currently investigating a major outage impacting our application. This is due to an upstream infrastructure failure with our hosting provider, Heroku. Users may be unable to access any part of the application at this time.
We’ve reached out to Heroku support and are closely monitoring their incident updates.
Jun 10, 2025 - 03:46 EDT
app.tettra.co
Major Outage
90 days ago
99.83
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.