Resolved -
We have restored access to all the affected accounts and are monitoring the situation.
Apr 19, 11:16 EDT
Identified -
We have identified the issue with our billing system that is blocking some paid teams from accessing their customers. We are currently in the process of fixing it.
Apr 19, 10:14 EDT
Investigating -
We are investigating an issue with our billing system that is defaulting some paid teams to the billing page.
Apr 19, 10:13 EDT